Rest Easy with a Superior Window Warranty
In addition to Vinylume’s Triple Protection Warranty, which protects you against any errors or oversights in our workmanship for a full 20 years after installation and fixes minor damages in the first three years- both free of charge- the windows we install are backed by Renewal by Andersen’s Manufacturer Warranty.
The Renewal by Andersen products installed by Vinylume are warranted under a fully transferable limited warranty covering parts, labor, and original installation services as follows:
Twenty (20) year limited warranty for glass
The insulating glass in Renewal by Andersen window sash and door panels is warranted to be free from defects in manufacturing, materials and workmanship for twenty (20) years from the original installation date. Insulating glass is warranted not to develop, under normal use and conditions, any material obstruction of vision resulting from manufacturing defects or as a result of premature failure of the glass or organic seal. Slight glass curvature and minor scratches or other imperfections in the glass that do not impair structural rigidity or significantly obscure normal vision are not covered by this Limited Warranty.
If your Renewal by Andersen window sash or door panel glass is found to be defective, we may elect to either repair or replace the defective sash or door panel, at no cost to you. Such repairs and replacement parts are warranted for the remainder of the original warranty period.
Two (2) year limited warranty on installation
Installation of your Renewal by Andersen window or door products and other Andersen company brand products by an authorized installer is warranted for a period of two (2) years from the date of original installation. During this period, should your Renewal by Andersen window or door fail to perform according to our specifications due to improper original installation, we will bring the workmanship up to our professional standards, at no cost to you.
This Limited Warranty on installation does not extend to labor/services performed by anyone other than the original authorized installer, nor to the installation or repair of any finishing or other materials that have been applied to or adjacent to the product after the initial installation.
Ten (10) year limited warranty for components other than glass
The frame and sash members of your Renewal by Andersen window are constructed of Fibrex® material. All Fibrex material components of your Renewal by Andersen products are warranted not to flake, rust, blister, peel, crack, pit, corrode, or rot, under normal use, for ten (10) years from the original installation date.
The non-glass and non-Fibrex material components of your Renewal by Andersen windows and doors are warranted to be free from defects in manufacturing, materials and workmanship for a period of ten (10) years from the original installation date. This includes, but may not be limited to, components such as locks, lifts, balance systems, hinges, handles, insect screens and weatherstripping. During the warranty period, we may elect to either repair or replace any defective Renewal by Andersen products or components for you, at no cost. Such repairs and replacement parts are warranted for the remainder of the original warranty period.
Additional details and conditions apply, and are available in warranty documents.
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